When disagreements arise there is always the possibility
that they will escalate into an argument or fight. The very nature of dissension
triggers feelings of uneasiness in the average person. Most of us struggle with
some degree of insecurity. Contradictory
ideas, needs, beliefs, ways of doing things, or opinions challenge us and may
threaten our sense of safety or question our level of intelligence. Our natural
response to any perceived threat is resistance - we fight to preserve our
integrity, to get what we want, or to prove ourselves right. The more we assert
ourselves the more the other party feels threatened and will also put up a
fight as well, each seeking to win on some level. And so, a vicious cycle of
self-protection evolves. But there is another alternative. One can actually win through a process of
non-resistance. Consider the following suggestions:
1. Curtail your ego. Ego is that part of the persona that
defines one's self-esteem and importance. It is the "I" portion of
who we are. A healthy ego is essential to our well-being as it helps to define
in our own minds who we are and serves to maintain a certain balance in
relationships. However, it can also prove to be the bane of our existence. Egos
can create a false sense of importance, raising ours above that of others and
creating an imbalance in the relationship. In that instance, it serves to break
down trust, communication, and concern for our opponent, placing the needs of
"I" above that of the other. Pay careful attention and keep your ego
in check so as not to have it interfere with a productive disagreement.
2. Trade arguing for discussing. Fear is the culprit that leads an innocent
disagreement down the dark path of fighting. The moment the individual places
their needs above the other, or feels as though they are not being heard and
considered, anxiety manifests and one seeks to protect themselves from a
perceived enemy. Raising one's voice, making threats, and physical intimidation serve to level the playing field. However, if even one party
makes the decision to simply discuss the issue rather than argue, they must
prepare themselves should the other party insist on bickering. One must resist
the temptation of falling prey to their tactics and employ diffusion strategies
to prevent the situation from escalating.
A discussion is a sharing of ideas, thoughts, and desires in
an effort to better understand both sides without the need to be right. It forms
an alliance with the other side. An argument is based on the need to win, to be
right, and to seek victory over the other person. One views themselves as
separate and apart from the other (adversaries) and more entitled. The argument
ensues and progresses in fear.
3. Seek to understand: a lack of understanding impedes the discussion
and resolution process. Only when we are willing and able to view the issue
from the other person's perspective are we able to see their point of view and are
better able to empathize with their feelings and desires, regardless of how
different they are from ours. Resist the need to resist their input. Be
open-minded and fair.
4. Be generous. Find
a way to give the other person what they are seeking. Whether the individual wants
to be acknowledge for their efforts, appreciated for their input or ideas, be
thanked for lending a hand, to be told or shown that they are valued, or
perhaps receive a tangible form of recognition such as a gift, plaque or
trophy, make the extra effort to comply with their requests. It sends the
message that they matter.
In any disagreement people generally anticipate that their
opponent with become defensive and hostile. However, if you respond with non
resistance, that is that you are willing to listen, to understand as best as
possible, and to consider their perspective, they will let their guard down and
generally be more cooperative. In this way, both sides expend minimal amounts
of energy, maintain their personal integrity, preserve their relationship, and
improve their chances of finding a mutually agreeable solution.
Remember, winning does not mean acquiring everything you
were seeking. It often means placing the other person ahead of yourself, putting
their feelings and needs first, making certain that when the discussion is
complete that they feel satisfied enough to put the issue to rest. When others
feel heard, understood, and valued they are far more willing to work with you
making certain both sides get what they wanted. In this way, through
non-resistance rather than combative strategies, disagreements are more easily
and satisfactorily resolved.
"The kindness you
extend to others always finds its way back into your life, so be
generous."
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