I'm not a fan of boxing nor professional wrestling. I find
that, as in real life, the players don't always fight fair. I understand that
much is done strictly to boost ratings but still I find it distressing. In real
life it is even more disturbing for much damage can occur when one or both
partners gets down and dirty. Conflict arises in every aspect of our lives yet
sadly very few of us are taught at an early age how to resolve our differences
peacefully. Many adults still employ the juvenile tactics from childhood that
are fear-based and aggressive. It's time to re evaluate the way in which we
settle our disputes making it a more
equitable process for all. Here are ten tips to fight fair:
1) Approach
the disagreement with an open mind and
an equally as receptive heart. Remember, the mind is like a parachute: it only
works when open. And the heart is where love resides, a much needed ingredient
in reasonably resolving disputes.
2) Listen
to understand rather than formulating
your response. When one feels as those they are being heard and understood they
feel valued and hopeful that they can come to a meeting of the minds.
3) Although
it's tempting to begin your conversation with such statements as "You make
me...You always... You should/shouldn't" openers such as these only put
your partner on the defensive. Accusatory statements put other on the defensive
as they feel they are under attack. Some will choose to defend themselves;
others may retreat from the dialogue. Ask God to formulate your words before
they depart from your mouth. Temper them with kindness and respect.
4) Stick
to one topic, avoiding the temptation to branch
out. Would you go to hairdresser who was not only cutting your hair but
applying color to another client, giving a perm to another, and blow drying a
third simultaneously? Of course not. You would expect that her undivided
attention was on you so as to ensure a flawless haircut. So it is with
resolving disputes. Stay focused on the issue at hand.
5) Repeat
back what you think you heard the other person say. "Let me see if I heard
you correctly. You're concerned about the amount of debt we've accrued but
you're not stating emphatically that we can't go on vacation this year. Is that
correct?" This one technique alleviates the other party's concerns that
you are not fully grasping their position.
6) Identify
the issue in three minutes or less. Then refocus your attention to the desired
outcome. What is it that you want to accomplish and what are the best steps to
achieve that? In this way, 99% of your time, energy, and creativity will be
focused on the solution. It also eliminates the opportunity to engage in blame.
7) Let
the other person know from the get go that you are open to a compromise. In
that way, they will feel more at ease knowing you are entering this with an
open mind as well as a genuine concern for their well-being and needs.
8) Put
yourself in the other person's shoes. See things through their eyes to gain a
better understanding of where they are coming from. You don't have to agree
with their position or share the same passion but the willingness to be
compassionate and empathetic pays huge dividends.
9) If
you find the situation is becoming heated, stop and take a break. Unless the
issue is a matter of life or death nothing is so urgent as to risk a debate
escalating into an argument filled with anger, bitterness, and hurtful words.
10) Limit
the amount of time you spend addressing this issue. Very often, the
preconceived belief that this discussion could continue indefinitely is enough
to raise anxiety in both parties, contributing to a decrease in patience and
tolerance. You can being with a suggestion of
"Let's try to wrap this up in 15 minutes. I think that's more than
enough time to address this issue."
Fighting fair isn't hard. It means leaving your ego locked
securely in a closet in the basement and approaching your opponent as your
ally. Keep it short, simple, and respectful and you'll be amazed at how easy it
is to arrive at a peaceful and mutually satisfactory resolution.
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